Requirements:

• A Bachelor’s degree or postgraduate qualification in Human Resources, Industrial Psychology, or a related field.
• A minimum of 8–10 years’ experience in Human Resources Management
• 10 - 15 years’ Human Resources Management experience within a professional services firm

Responsibilities:

• Lead the alignment of HR plans with Business Services goals, acting as a key partner to Business Services leaders in driving business performance.
• Provide expert HR guidance across the HR value chain and ensure consistent, high-quality service delivery across all Business Services functions, championing best practices and continuous HR improvement.
• Ensure effective talent acquisition, retention, and succession planning processes are implemented within Business Services to cultivate a diverse and high-performing workforce.
• Work closely with the talent acquisition team to ensure that the right talent is brought into Business Services, ensuring that transformation targets are consistently met.
• Ensure that performance is effectively managed across Business Services, driving a culture of high performance, continuous feedback and performance improvement.
• Mentor and guide direct reports involved in HR operations.
• Advise on complex employee relations issues, ensuring adherence to relevant laws and regulations while fostering a collaborative working environment.
• Lead Business Services-specific HR projects aimed at improving operational efficiency and enhancing the overall employee experience.
• Cultivate and maintain strong relationships with internal and external stakeholders to support HR objectives and promote organisational success.