Requirements Must be a South African Citizen. Relevant postgraduate tertiary qualification in adult learning, training and development, industrial/organisational psychology, or a related field. Minimum of five years’ experience in an executive education environment. Minimum of two years’ experience providing input into programme budgets. Demonstrating return on investment for decision makers (individuals and clients). Proven credibility in liaising with clients as a trusted advisor/consultant at senior, executive, C-suite and board level. Must have knowledge on SETA. Responsibilities  Bring together resources, such as faculty, guest speakers, and the Learning Process Facilitator (LPF), to develop proposals and designs that outline the learning journey and outcomes aligned to the appropriate work level. Present proposals to client decision makers. Liaison with Faculty to craft and design content that is of a high quality and is delivered through the appropriate design and learning methodology.  Provide input to the programme budgets that take into account all elements of the learning intervention, channel and organisational overheads, and are profitable in line with the company guidelines. Brief the creation of the Learner Management System (LMS) site for each programme and attend and contribute to the individual and client experience at specified touchpoints such as Orientation, Feedback Loops, and Final Presentations.  Brief Marketing on the academic content of flyers, attend and provide input to the Learning and Design Forum. Assess prospective facilitators during the screening process, onboard new faculty and LPF’s.    

Requirements:  A diploma or a bachelor's qualification in Business, Marketing, Finance, or a related field.  3–5 years’ experience in business development, sales, or client relationship management. Strong understanding of sales processes, pipeline management, and business development strategies. Skilled in stakeholder engagement and building long-term client relationships. Responsibilities:  Responsible for the pitch/proposal/tender process. Responsible for reporting and tracking info/data as relevant to the portfolio assigned. Responsible for legal directory submissions, awards submissions, and league tables. Responsible for experience management. Coordinate all activities (and ensure governance) to support the organisation's 'go to market' collaboration forums. Assist with invoices and purchase order requests. Budget maintenance and management for cost centre/s applicable (Responsible for the management of budgets for flights and accommodation for local, as well as international travel.) Assist with the research of international conferences and the booking thereof.

Requirements:  Matric and any relevant certificates, diplomas or completed training courses in Fraud Risk Management  Good product knowledge of different banking products and services. At least 2 to 3 years’ working experience in a Fraud Risk environment, preferably within a Call Centre or shift-based environment. Responsibilities:  Carefully analyse alerts flagged on the fraud monitoring systems and confirm the validity of suspicious transactions and/or activity with customers to detect and prevent fraud at an early stage. (This includes all fraud types.)  All alerts in the fraud monitoring system must be actioned promptly, daily. Loading security blocks in cases where suspicious transactions or activity cannot be confirmed with customers, and making clear notes on the fraud monitoring and case management systems for record and audit purposes. Ensure that inbound calls from clients who want to dispute or report fraudulent activity on their accounts are answered promptly and that the agreed SLA and call abandonment rate are always within agreed service levels. Ensure that Fraud incidents are registered on the case management system with accurate and as much information as possible obtained from the client with regards to the incident. Ensure that the laid-down procedures are always followed. 

Are you a young, ambitious South African living in Cape Town or the surrounding areas with a passion for digital trends? This is your opportunity to gain a recognized qualification and kickstart your career in the exciting world of digital marketing!We are looking for 30 motivated individuals to join our 12-month Digital Marketing Learnership program.Successful completion of this program leads to an accredited National Certificate!What you will get: A monthly stipend to support your learning journey. Valuable hands-on experience and mentorship from industry professionals. A formal, accredited qualification to boost your CV for future career prospects. Requirements: Passionate about Marketing and Advertising. Must have a minimum of a matric or equivalent. Must be a South African citizen (must have a valid South African ID document). Ages between 18 and 35 years. Must not have previously participated in a funded learnership or internship. Must be a resident of Cape Town or the surrounding areas. Good computer skills (proficient in MS Office suite – Outlook, Word, Excel, PowerPoint). Able to commit to the 12-month program. Start Date:15 October 2025Don’t miss this chance to earn a national qualification and build a successful career.Apply today!

Requirements: A relevant bachelor’s level qualification (minimum 3 years), preferably in Management Sciences or a related field. A Minimum of 8 years’ experience in Business Development. A Minimum of 8 years’ experience in Strategic Planning. Responsibilities: Serve as a liaison for sector leaders, practice groups, and business units to support client and sector plans, product campaigns, lead generation, and cross-selling. Work with stakeholders to create and implement business development plans and campaigns that align with business objectives and strategy. Oversee and manage the budget for business development plans and campaigns. Monitor legal and sector trends, providing research support to help stakeholders target prospective clients and expand existing clients relationships.

Requirements: A relevant Bachelor’s Degree in Business Management, Operations Management, or any relevant field (e.g., Customer Experience, Industrial Psychology, or Data/Information Systems). 10+ years’ experience in Financial Services Contact Centre management, with at least 5 years in a mid-to-senior leadership role. Strong knowledge of customer service metrics, tools, and technologies (Genesys Cloud experience advantageous). FAIS/RE qualification will be advantageous. Responsibilities: Implement and shape the contact centre strategy to support business growth, customer experience and customer transformation Champion digital transformation and omni-channel integration initiatives Set long-term goals, KPIs, and SLAs to ensure continuous service improvement and customer satisfaction Oversee day-to-day operations across all customer touchpoints Manage workforce planning, forecasting, and scheduling for peak performance Ensure optimal use of contact centre technologies, CRM systems, and AI/chatbot platforms Maintain compliance with industry standards, data protection regulations, and internal policies Drive improvements in CSAT, NPS, FCR, interaction ratios and other key performance indicators Monitor quality assurance programs across all channels Analyze customer feedback to identify pain points and opportunities for service enhancement

Requirements: A Bachelor’s Degree or Diploma in Computer Science (or equivalent experience) A minimum of 5 years of full-stack software development experience. Proficiency in C#, .NET Core/.NET 6+, JavaScript, HTML5, CSS Experience with REST APIs, microservices, and cloud-based platforms Strong understanding of object-oriented programming and relational databases (T-SQL) Familiarity with version control systems like Git Experience working in agile development environments Bonus: experience with accounting systems, parking technology, or IoT integration Responsibilities: Design, develop, and maintain business tools and parking system features Automate reporting, reconciliation, and site-level financial tracking Build dashboards and applications to support internal users Integrate parking technology (e.g., LPR, pay stations) with internal platforms Modernise legacy spreadsheets and manual tools into software solutions Document systems, code, and workflows Collaborate with operations and finance teams to solve real-world challenges Work in an agile, feedback-driven environment Participate in code reviews and contribute to technical design discussions Support the deployment of releases and provide first-line support to internal users