Requirements 

• A Diploma or Bachelor’s degree in Communications, Public Relations, Journalism, Media Studies, Marketing or related field.
• A minimum of 2 years’ experience in a communications or public relations role.
• Proven corporate storytelling skills.
• Experience executing internal communication campaigns and media relations.
• Working closely with compliance/legal teams is a strong advantage.

Responsibilities:

• Execute internal communication strategies that align with company goals and culture.
• Draft and distribute internal announcements and leadership updates.
• Collaborate with HR and leadership to support employee engagement and change management initiatives.
• Ensure consistency of internal messaging and tone across all channels.
• Support the Brand team with internal brand trust campaigns
• Craft compelling content for external B2B audiences, including media releases, thought leadership articles, case studies, and white papers.
• Manage relationships with business and trade media, identifying opportunities for coverage.
• Collaborate with B2B Marketing to align B2B messaging across campaigns and platforms.
• Monitor industry trends and competitor communications to inform strategy.
• Partner with the Fraud and Risk teams to craft messaging that is both compliant and accessible.
• Support the preparation of customer- and stakeholder-facing responses in crisis or risk events.
• Draft awareness campaigns (internal and external) around fraud prevention and compliance.